Customer reviews of B4 Car Network Ltd

By Oliver W on 02 February 2018 | Verified purchase

Great experience buying my new car, was very helpful with great knowledge helping me make the right choice ! very happy customer A++++

Reply from B4 Car Network Ltd on 03/02/18

Dear Oli...Many thanks for the review. It was really good to meet you and your Dad and sell you a lovely car. I'm sure that you and your girlfriend will be really pleased with it and thanks for being so honest and straightforward with your part-exchange. Happy Motoring!....

By Vince K on 25 January 2018 | Verified purchase

I would highly recommend using this company to purchase a used vehicle. You feel that you can trust the dealer and that you will get excellent backup if there is a genuine problem. So far I have purchased three vehicles at reasonable prices and to date all three vehicles have served my needs perfectly. I would not consider using another local dealer and I recommend using this dealer to anyone wishing to purchase a reliable and clean used vehicle.

Reply from B4 Car Network Ltd on 26/01/18

Dear Vince Many thanks for taking the time to do a review and your kind words. We do try and take the utmost care when we source our vehicles as we obviously always strive to give our customers 'trouble-free' motoring. We also love to form relationships with our customers in which many form into friendships over long periods, which I trust ours has!. Kind regards Paul.

By Paul B on 11 September 2017 | Verified purchase

What a fantastic experience with what can be a potential nightmare. The service we received was second to none and our sales adviser, was extremely helpful and reassuring throughout the process. I really cannot praise this facility enough, shortly I will be looking to change my car and I wouldn't hesitate to use this garage again. We travelled just under 50 miles to buy the car and it was well worth all the extra effort as the car was superb and the attention to detail was faultless. From start to finish I had total confidence in our salesman and with the quality of the car, I was not disappointed. We were addressed politely and in a friendly manner throughout the transaction and I would highly recommend this business to anyone. First class, as good (if not better) than it can get ! Use with total confidence !!

Reply from B4 Car Network Ltd on 12/09/17

Dear Paul....many thanks for your reply and kind words. I'm really pleased that you are happy with your son's first car as it always seems to be the most memorable car!. It was a pleasure dealing with you and your family. Many thanks and hopefully we will see you again. Paul.

By Stephen F on 06 June 2017 | Verified purchase

We immediately felt comfortable with Paul who was offering a range of cars sourced by him from main dealers (i.e. not auction site purchases). All our questions were fairly answered and the process of part exchange purchase of the ‘new to us car’ was painless. As expected I was offered and took a test drive but as Paul had himself collected the car from VW Harrogate we felt that problems would have been noticed by a better tester than myself! The new car was prepped and ready to go following payment from my debit card. All I had to do was move my insurance to the new car and I could drive it away with 3 months free warranty with the option to extend at additional cost if we so wished. And yes we love the car. Just need to absorb the three VW user manuals.

Reply from B4 Car Network Ltd on 07/06/17

Thanks Stephen for taking the time to publish a review. It is much appreciated and there's still much more 'bedtime reading' with the 3 manuals!!. Happy Motoring! Paul.

By Michael E on 06 June 2017 | Verified purchase

B4 Car Network is the most reliable and helpful business that I have ever experienced.The owner cannot do enough to help with any problems that you may encounter with any of his vehicles he sells that are always in top condition for their age.His after sales attitude is second to none. I know of a number of people who will only go to B4 cars if changing their cars because they trust the quality and integrity of the business. I have had a number of cars from B4 and would recommend anyone to go there for their quality and reliability of 2nd hand cars.

Reply from B4 Car Network Ltd on 07/06/17

Thanks Michael for your review. Repeat sales and building on-going relationships with customers is obviously extremely important for a local business but also is forming friendships, that are more than just business. Kind regards Paul.

By Amy R on 05 June 2017 | Verified purchase

Excellent customer service! Paul was so helpful and talked me through everything as this was my first car! He has even contacted me 3days after to ensure I am happy and I am!

Reply from B4 Car Network Ltd on 06/06/17

Thanks Amy for taking the time to review my garage. It is much appreciated and I am really happy that you are pleased with the car. Happy Motoring!.... Paul.

By Alison D on 24 May 2017 | Verified purchase

After trawling round several car dealerships, called in to B4 Car Network Ltd "on the off chance" - Paul was so helpful and professional from the outset. The car was superbly presented and was in excellent condition - Paul answered queries with efficiency and patience! A genuine nice guy who clearly cares about his customers and his business - a pleasure to deal with! - Would thoroughly recommend - Thank you for going the extra mile to make our car purchasing experience a pleasure!

Reply from B4 Car Network Ltd on 06/06/17

Many thanks Alison for the kind words. I am really pleased that you are happy with the car. Hopefully see you again in a few years time!!!.... Kind regards Paul.

By Paul F on 24 May 2017 | Verified purchase

I recently purchased a Toyota Rav 4 from B4 Car Network. I had been recommended by many people locally, although in the past I had always purchased from main agents. The level of personal service was far better than any main agent and also the standard of preparation and valeting was far superior. I would certainly recommend Paul's professional nature and friendly personality to anyone. I will be back!. Thank you B4 Car Network.

Reply from B4 Car Network Ltd on 06/06/17

Many thanks Paul for your review. It means a huge amount to me to have happy customers and hopefully people that will recommend us to others. I hope the Toyota serves you well!. Kind regards Paul.

By Teresa C on 25 May 2024 | Purchase not verified

From start to finish Paul was genuine, honest and nothing was too much trouble. He went above and beyond, he put two new tyres on before we picked it up as he thought these may need changing at its next Mot. We had an issue after we had picked it up, phoned Paul, he picked it up got this sorted and delivered it back to us too. Very unusual for a second hand car dealer, hence my title of the review as Paul really is one in a million.

Reply from B4 Car Network Ltd on 26/05/24

Good Morning Teresa and Andre. Thank you so much for your very kind words, they mean such a lot and it is so nice to feel appreciated. We always strive to go that 'extra mile' and it was really nice to meet you both. I am pleased that you are happy with the car and the service....hopefully see you again in a few years!. Thanks again.

By Lee T on 23 May 2024 | Purchase not verified

We sold our car to Paul and the experience was straightforward and professional from start to finish. I’m sure Paul will enhance the car and sell on to a happy new owner. Pleasure to deal with !

Reply from B4 Car Network Ltd on 24/05/24

Thank you Lee and Nicola, it was really nice to meet you both. We really appreciate the review as people don't normally post reviews when selling us cars. We always endeavour to make everything as easy as possible!.